Job details

Police Dispatcher-Campus Police (2 Openings)

Position Number: 6455186
Location: Chattanooga, TN
Position Type: Other Administrative Positions

Police Dispatcher-Campus Police (2 Openings)
Memphis, TN, United States

Job Identification: 4482
Job Category: Public Safety
Posting Date: 08/08/2025
Job Schedule:
Locations: 875 Union Avenue, Memphis, TN, 38163, US (On-site)

Job Description
Market Range: 05

Hiring Salary: $18.54/Hourly

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Police Dispatcher provides telephone and radio dispatching services to inform and direct campus police patrol units to incidents requiring their attention; provides information to students, staff, faculty and the public. This position receives; relays and records police alarms, intradepartmental calls, calls for service, non-emergency and emergency calls.

Responsibilities

Monitors security radio and telephone network and perform dispatcher duties for security operations.
Maintains log of security shift activities, accept requests for assistance and complaints by telephone.
Receives, relays, and records police alarms, other messages, and signals coming in over the police communication system; enters information into Computer Aided Dispatch and Records Management System (ARMS).
Broadcasts orders to police patrol units to investigate complaints or incidents and relays instructions and/or questions.
Receives, transmits, and otherwise operates various communication devices and computerized information system, to include the Surveillance VMS system.
Maintains current frequency modulation checks for all cars and periodically checks to measure frequency modulation deviations of transmitters.
Monitors the CCTV system observing behavior and activity that is disruptive, destructive, or criminal in nature and initiates appropriate responses.
Transmits Call Letters of UTHSC Police to maintain FCC compliance.
Performs other duties as assigned.

Qualifications
MINIMUM REQUIREMENTS:

EDUCATION: High School Diploma or GED (TRANSCRIPT REQUIRED)

EXPERIENCE: Six (6) months of experience with heavy emphasis in multitasking and the ability to handle multi-line telephones; six (6) months security or police dispatch experience; basic computer knowledge. Must meet POST requirements in order to obtain query certification from the Tennessee Bureau of Investigations (TBI) to be able to operate the National Crime Information Center (NCIC system). Must be proficient within 30 days of hire in operating Judicial System Support/Jail and Maintenance System (JSS/JMS) systems. Ability to effectively operate the Rave Guardian Alert system when circumstances exist.

LICENSE/CERTIFICATION: Must obtain NCIS (Query Ties) Certification within six (6) months of hire. (CERTIFICATION REQUIRED)

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to effectively communicate, both verbally and in writing.
Knowledge of the International Radiotelephony Spelling Alphabet (phonetic alphabet).
Ability to effectively obtain accurate and detailed information.
Ability to view multiple video monitors simultaneously.
Ability to operate communications equipment (multi-line telephones, base radio, computer terminals, teletype equipment) quickly and accurately.
Ability to speak with a clear, well-modulated voice by phone and radio dispatching equipment while tactfully communicating with highly emotional callers.
Ability to work cooperatively with citizens, co-workers, sworn personnel, and other university, city, and government agency employees.
Ability to determine priorities of emergencies, remain calm, and exercise judgment in making decisions in emergency situations under heavy workloads.
Ability to type accurately.
Ability to maintain confidentiality and work under stressful conditions.

WORK SCHEDULE: Must be willing and able to work rotating shifts, days, and holidays.

About Us

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