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California State University, Fullerton
  • Position Number: 3156742
  • Location: Fullerton, CA
  • Position Type: Campus Safety and Police

515400 - Senior Dispatcher (Police Dispatcher II)

Classificaiton: Police Dispatcher II
Department: University Police
Sub-Division: Vice President, Administration and Finance
Salary Range: $3,759 - $6,803 per month (Anticipated hiring range is $5,882 - $6,358 per month)
Appointment Type: Ongoing
Time Base: Full-Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; schedule may vary according to department needs.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:
The University Police department is dedicated to ensuring the University Community's right to a crime free environment through exemplary and professional service. We are seeking an exceptional individual to join our team as the Senior Dispatcher (Police Dispatcher II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Senior Dispatcher operates under direct supervision of CSU Fullerton Police Department Command staff to supervise, plan, and coordinates UPD Dispatch and Communication Center activities and operation in support of university-wide emergency and non-emergency police and fire services. The role requires the Senior Dispatcher to work independently, react quickly, and demonstrate good judgment and discretion in stressful situations.

The Senior Dispatcher handles day-to-day procedural questions and will instruct and train new hires. Ensures staff and shift coverage 24/7/365 day-to-day operation, provides technical support related to police dispatching services calls, and provides dispatcher support during absences. The Senior Dispatcher oversees communications equipment related to dispatch and project manage new systems when applicable from implementation to maintenance. Additionally, the Senior Dispatcher will participate in the development and implementation of CSU Fullerton Police Department's objectives, operation, policies and procedures. As a member of the CSU Fullerton Police Department, supports efforts in promoting an inclusive environment of teamwork and will contribute towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services. The Senior Dispatcher serves as liaison to campus community, general public, outside agencies and organizations. Other duties as assigned.

Essential Qualifications:
High School Diploma or equivalent. Successful completion or ability to attend and successfully complete a P.O.S.T. certified training program, including obtaining a Basic Course Certificate. Must be able to effectively use a phonetic alphabet, speak clearly and concisely, transfer information accurately, handle a wide range of interpersonal interaction. Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Must be able to effectively use a phonetic alphabet, speak clearly and concisely, transfer information accurately, handle a wide range of interpersonal interaction. Ability to manage multiple priorities and assignments in a fast-paced and changing environment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:
Any combination of training and experience equivalent to: a Bachelor's degree from an accredited four year college or university with major emphasis in criminal justice, public or business administration or related field and three years of increasingly responsible supervisory and administrative experience in emergency police communications.

Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

May require considerable physical exertion, lifting and flexibility.

Environment: Favorable, usually involves an office, but is subject to 24-hour emergency call out including occasional early morning, evening and/or weekend hours. May involve hazardous conditions.

Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU-related work within the State of California.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Application Deadline: Dec 01, 2022 (9:00 PM)

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