Position Title: Public Safety Dispatcher Department: Maintenance & Security Starting Rate: Band 2 - $23.72 Closed Date: Open until filled
Position Summary: The Campus Police Dispatcher performs the daily functions of dispatch. Receive emergency and non-emergency calls for service. Monitors field activity and records confidential information into Law Enforcement Databases.
The work schedule for this position is flexible and will include working evenings, weekends and holidays. On call rotation may be required.
Duties and Responsibilities:
Operates and maintains security of law enforcement equipment
Monitors multi-frequency system and answers and screens incoming multi-line telephone calls to coordinate field unit public safety activity
Monitors alarm systems, 24-hour recorder systems, and multi-agency dispatch equipment to ensure functionality; responds to alarms and equipment malfunctions
Inputs, updates, requests, and transmits confidential query information to ensure current, accurate public safety and criminal records in support of a certified police agency
Accesses various confidential and law enforcement databases to provide meaningful information to a variety of sources
Performs a variety of office law enforcement and judicial support tasks including data entry of police reports and warrants
Performs all other duties and responsibilities as assigned or directed by the supervisor
Job Requirements:
High school diploma or GED and
One (1) to three (3) years of related experience and
Arizona Criminal Justice Information System Level A Certification
or
An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Preferred:
Associate's degree in Criminal Justice or a closely related field of study
The ideal candidate will have the following knowledge, skills and abilities:
Knowledge of administrative procedures and practices
Knowledge of law enforcement principles and practices
Knowledge of public safety and security procedures
Skill in effective communication (both written and oral)
Skill in independent decision making
Skill in problem solving
Ability to adapt and maintain professional composure in emergent and crisis situations
Ability to apply effective and accurate data entry and typing skills
Ability to develop and maintain effective and positive working relationships
Ability to operate relevant equipment required to complete assigned responsibilities for the position
Physical Requirements:
Environment: Work is performed primarily in a standard office environment with staff contact and frequent interruptions
Physical: Primary functions require sufficient physical ability and mobility to work in an standard office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate (up to 20 pounds) amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; may be required to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information
Vision: Ability to see in the normal visual range with or without correction
Hearing: Ability to hear in the normal audio range with or without correction
